Privacy Policy

1. Introduction

Welcome to cityservicekuwait.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the laws of Kuwait.

2. Information We Collect

We may collect and process the following information about you:

• • Personal Information:

  Name, email address, phone number, physical address, and any other information you provide when creating an account or using our services.

• • Payment Information:

  Credit card details and other payment information necessary to process your transactions.

• • Technical Information:

  IP address, browser type, operating system, device information, and other technical details related to your use of our website.

• • Usage Data:

  Information about how you use our website, such as pages viewed, links clicked, and time spent on the site.

3. How We Use Your Information

We use your information for the following purposes:

• • Service Delivery:

  To process your orders, manage your account, and provide you with the services you request.

• • Communication:

  To send you information about your account, respond to your inquiries, and provide customer support.

• • Marketing:

  To send you promotional materials, offers, and updates, subject to your consent where required by law.

• • Website Improvement:

  To analyze usage patterns and improve the functionality and user experience of our website.

• • Legal Compliance:

  To comply with applicable laws, regulations, and legal obligations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• • Service Providers:

  Third-party companies and individuals that provide services on our behalf, such as payment processing, data analysis, and marketing assistance.

• • Legal Obligations:

  Authorities, regulators, or law enforcement agencies to comply with legal obligations or protect our rights and interests.

• • Business Transfers:

  In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• • Access:

  You can request access to the personal information we hold about you.

• • Correction:

  You can request that we correct any inaccurate or incomplete information.

• • Deletion:

  You can request the deletion of your personal information, subject to certain

• • Objection:

  You can object to the processing of your personal information for marketing purposes.

• • Withdrawal of Consent:

  Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at [+96594450479].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@cityservicekuwait.com